SMALL BALL MARKETING · THE GROWTH SYSTEM™

YOU DO
THE WORK.
WE KEEP
THINGS MOVING.

A website. A way to respond. Follow-up that gets done. Monthly support that fits where your business is today.

Less phone tag. More getting on with the job. Plans start at $499/month. Serving North Jersey and the Jersey Shore.

Illustrative scene of a local business owner discussing a home project with a customerBrand illustration
Built around your next step.Start simple. Add more help as you grow.
WEBSITE & LEAD CAPTURERESPONSE & FOLLOW-UPLOCAL MARKETINGONGOING SUPPORT

SOUND FAMILIAR?

The work is busy.
The business gets
whatever time is left.

You know your craft. You know your customers. Keeping every conversation, quote, and marketing task moving is another job entirely.

01 / THE MISSED CALL

“I’m on a job.
I can’t answer.”

Your phone rings while your hands are full. By the time you call back, the customer may already be talking to someone else.

02 / THE COLD QUOTE

“I sent the estimate.
Then life happened.”

Following up matters. It also gets buried under the next job, the next call, and everything else that needs you.

03 / THE EXTRA JOB

“Marketing keeps
falling off my list.”

The website needs an update. Your Google profile needs attention. You want a plan someone will actually help carry out.

A GOOD WEBSITE HAS A JOB TO DO.
Make yourself
easy to choose.

Clear message. Easy navigation.
A next step people can find.

MAKE THE NEXT MOVE →
Pretty is a start. Useful is the point.

FOR THE DO-IT-YOURSELF OWNER, TOO

“I built the website myself. Now I need help making it work.”

You put real effort into it. We can assess the layout, customer journey, search foundations, and connections to your business tools—then agree on what to keep, improve, or rebuild.

Start with the free Marketing Audit →

THE SOLUTION / CONNECT THE PIECES

Put your website
to work in the
real world.

Growth System™ connects your online presence to what happens next. Choose the level of response, follow-up, and ongoing marketing your business needs.

  1. Capture

    A clear page gives visitors a way to inquire.

  2. Respond

    Text-back or an AI conversation, depending on your plan.

  3. Follow up

    Growth and Garden keep leads and quotes moving.

  4. Book

    AI scheduling in Growth and Garden helps arrange estimates.

  5. Build trust

    Review requests help you ask customers about their experience.

Every plan includes review requests. Conversational AI, scheduling, marketing, and voice coverage vary by tier.

LESS CHASING. A CLEARER NEXT STEP.

A conversation
can keep moving
while you’re busy.

In NJ Growth Engine, the AI Text Agent can ask useful questions and help book an estimate on your connected calendar. You stay informed and step in when the conversation needs you.

  • Questions tailored to your services
  • Booking connected to your availability
  • Follow-up for leads and open quotes
  • Monthly tuning and a strategy call
Explore how AI Employees can help →
Your businessAI Text Agent · illustrative example
Thanks for reaching out. What project can we help you with?
I’d like an estimate for a bathroom renovation.
Happy to help. What town is the property in, and when are you hoping to start?
Montclair. Sometime this fall.
Let’s find a time for an estimate that works for you.
Next step: choose an available timeBooking uses your connected calendar.

ILLUSTRATIVE CONVERSATION · NOT A CUSTOMER RESULT

CHOOSE YOUR LEVEL OF HELP

Start where you are.
Grow from there.

The right plan depends on the conversations you need handled, the marketing work you want covered, and your capacity for more jobs.

GET THE BASICS WORKING

Local
Starter

$499/month

For an owner-operator or a small crew. Keep it simple. Get the basics working.

Make it easier to inquire, follow up on missed calls, and request reviews.

  • Hosted three-step lead page + one small monthly change
  • Missed-call text-back and owner alerts; you answer replies
  • Automated review requests after jobs
  • Monthly report: missed calls, texts, waiting replies
  • Setup, one day-30 check-in, and email/AI support
Discuss Local Starter
Full inclusions & plan detailsWhat’s included:
  • One hosted three-step lead page
  • One small website change each month
  • Automated missed-call text-back and owner alerts
  • Automated review requests after completed jobs
  • Automatic monthly activity report
  • Account setup and overview sessions
  • One 15-minute day-30 check-in
  • Email and AI support

One small change means an update such as hours, a phone number, or a photo. Missed-call text-back is an automated message; it does not include an AI conversation.

The report shows missed calls, texts sent, and replies awaiting attention. You answer customer replies and handle review responses.

Move up when:Replies are waiting and you need help handling the conversation and quote follow-up.

HANDLE MORE OF THE CONVERSATION

NJ Growth
Engine

$1,499/month

For a small crew with a steady flow of calls and quotes—and too little time to chase them.

Help qualify inquiries, book estimates, and keep your local presence active.

  • Up to five website pages + two update hours monthly
  • AI Text Agent for questions and estimate booking
  • Lead/quote follow-up: up to three active sequences
  • Google profile optimization, four posts, and one page/article monthly
  • Review requests, reporting, and source tracking
  • Monthly strategy call; email/chat within one business day
Discuss NJ Growth Engine
Full inclusions & plan detailsWhat’s included:
  • Website of up to five pages from our template
  • Up to two hours of website updates monthly
  • AI Text Agent for questions and estimate booking
  • Approximately 30 minutes of AI tuning monthly
  • Text/email lead and quote follow-up: up to three active sequences
  • Review requests and drafted review replies
  • Google Business Profile optimization and four posts monthly
  • One new local page or article monthly
  • Monthly report, source conversion tracking, and advice
  • 30-minute monthly strategy call
  • Email/chat response within one business day

We build follow-up sequences quarterly, review the copy, and keep up to three sequences active. Website updates and marketing content have defined monthly allowances.

AI Text Agent handles text conversations. Voice reception and managed advertising are included in Garden State Advantage.

Move up when:You need after-hours voice coverage or want managed advertising and more marketing activity.

A BROADER MARKETING PARTNER

Garden State
Advantage

$3,499/month

For an established business ready to support more crews, service areas, and customer demand.

Bring voice coverage, advertising, and ongoing marketing into one managed plan.

  • Growth foundation + four total website update hours
  • 24/7 AI voice receptionist + AI text/voice customer service
  • Full Google profile/review management + four articles monthly
  • Managed Google and Meta ads; ad spend separate
  • Quarterly past-customer win-back campaign
  • Monthly and quarterly strategy; same-day support response
Discuss Garden State Advantage
Full inclusions & plan detailsWhat’s included:
  • Growth’s foundation with up to four website update hours monthly
  • Landing pages for ads within the website allowance
  • 24/7 AI voice receptionist plus AI text/voice customer service
  • Configured call-transfer rules for urgent calls
  • Lead/quote follow-up and quarterly customer win-back campaign
  • Full Google Business Profile management and review replies
  • Four articles monthly
  • Managed Google and Meta ads; ad spend separate
  • Monthly reporting with annotated ad results
  • 30-minute monthly call plus a 60-minute quarterly planning session
  • Same-day support response during business hours

Four hours is the total monthly website update allowance. Advertising budgets are paid separately from the management plan.

We set advertising strategy and review ads monthly. You provide business information, approve agreed changes, and maintain capacity to serve new customers.

Best fit:You have room for more jobs and a budget for advertising in your target service areas.

Plans have defined deliverables and support response times. Response time is not a promise of same-day resolution. Setup, usage, ownership, and cancellation terms are confirmed in your written agreement before you start.

The differences at a glance

On smaller screens, swipe across the comparison.

What changesLocal StarterNJ Growth EngineGarden State Advantage
WebsiteOne three-step lead pageUp to five template-based pagesGrowth website + ad landing pages within allowance
Monthly website updatesOne small changeUp to two hoursUp to four hours total
Customer responseAutomated text-back; owner repliesAI text conversations and estimate bookingAI text/voice customer service + 24/7 voice receptionist
Lead and quote sequencesNot includedUp to three active sequencesGrowth follow-up + quarterly win-back campaign
Google profile and contentAutomated review requestsProfile optimization, four posts, one page/article monthlyFull profile/review management, four articles monthly
Managed adsNot includedNot includedGoogle and Meta; ad spend separate
Strategy callsOne 15-minute day-30 check-in30 minutes monthly30 minutes monthly + 60 minutes quarterly
SupportEmail and AI supportEmail/chat; response within one business daySame-day response during business hours

Not sure what needs fixing first?

The free Marketing Audit gives you a starting point for the conversation.

Take the Free Marketing Audit →

YOU BRING THE BUSINESS. WE HANDLE THE AGREED WORK.

Clear scope.
A real person.
A plan to follow.

Small Ball coordinates the website work, automations, reporting, and marketing included in your plan. Mark reviews and guides the work as your level of support grows.

You stay involved in the decisions that need your business knowledge: services, pricing, availability, customer questions, and approvals.

We handle the moving parts.

The setup and monthly work in your plan, technical coordination, and reporting. Growth and Garden add regular strategy calls and reviewed marketing activity.

You keep doing your thing.

Accurate business details, connected calendar availability, timely approvals, and serving your customers. Starter owners also answer replies and manage review responses.

TALK IT THROUGH

Find the right fit.

We discuss your business, current website, missed opportunities, and what you want help handling.

SET THE FOUNDATION

Agree. Connect. Test.

Confirm scope and terms, connect the tools, and test the customer journey before it goes into use.

KEEP IT MOVING

Review and improve.

Follow the monthly work and reporting included in your plan. Revisit the level of help as your needs change.

GOOD QUESTIONS. PLAIN ANSWERS.

Before you
hand us
the ball.

Start with what you have. Understand what’s included. Choose the help that fits.

Have another question? Let’s talk →
Can you help with a website I built myself or with AI?

Yes. We can assess its layout, messaging, customer journey, and connections to your business tools. Your platform and the work needed determine whether we improve the current site, build the website included in a plan, or recommend a separate project. The Marketing Audit is a useful starting point.

Will I need to rebuild my entire website?

We start by reviewing what you already have. A rebuild is not automatic. If the existing platform supports the agreed work, we can discuss keeping it. If a new site makes more sense, we explain the reasons and agree on scope before proceeding.

Which plan includes an AI agent that talks to customers?

Local Starter sends an automated missed-call text and alerts you; you handle the reply. NJ Growth Engine includes an AI Text Agent that asks qualifying questions and helps book estimates. Garden State Advantage adds a 24/7 AI voice receptionist and text/voice customer service, with configured call-transfer rules.

Can the AI book estimates and hand a conversation to me?

Growth and Garden connect booking to your calendar and agreed availability. We configure the questions and handoff approach around your business. Garden also includes voice call-transfer rules. AI can make mistakes, so the setup includes testing, human oversight, and a clear route for situations that need a person.

Can you connect my website, Google profile, booking, and follow-up?

We review your existing setup and available integrations before agreeing on the work. Growth and Garden include Google Business Profile work and AI booking; all plans include a hosted website or lead page and review requests. Platform compatibility and any additional migration work are confirmed during scoping.

Can you help with search visibility and structured data?

We can review search foundations, page structure, and appropriate structured data as part of scoping your website. Growth adds Google Business Profile optimization and a monthly local page or article; Garden adds broader profile management and four articles monthly. We do not promise a particular ranking, traffic level, or number of jobs.

Are advertising costs included in the monthly price?

Garden State Advantage includes Google and Meta advertising management. The advertising budget is billed separately. Starter and Growth do not include managed ads. We agree on the advertising scope and budget before campaigns launch.

What counts as a website update?

Starter includes one small change each month, such as business hours, a phone number, or a photo. Growth includes up to two hours of website updates monthly. Garden includes up to four hours total, including landing pages for ads. Larger builds and custom features are scoped separately.

What about setup, usage charges, ownership, and cancellation?

Your written agreement explains any setup charges, phone/text/email/AI usage allowances and charges, website ownership or transfer terms, and cancellation requirements. We confirm those details before you commit. Ad spend is separate from the Garden management price.

Can I start with a one-time project instead?

Yes. If you need a specific website fix, build, or setup rather than monthly support, we can scope Project Work. We’ll help you choose the appropriate path for the work you need.

LET’S FIND YOUR NEXT STEP

You don’t have
to figure out
every piece alone.

Tell us what’s working, what’s frustrating, and what you want to grow. We’ll talk through the right level of help.

Let’s talk about your business and the help you need. Practical advice, in plain English.

AI concept illustrationIllustration of Small Ball’s AI customer support concept

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