AI EMPLOYEES

AUTOMATE YOUR SMALL BUSINESS & LEAVE THE

WEBSITE, LEAD GENERATION, EMAIL MARKETING

AND CUSTOMER FOLLOW-UP TO US

(and the AI🤖 we build for you!)

AI EMPLOYEES FOR SMALL BUSINESS

YOUR NEXT GREAT HIRE
DOESN’T NEED A DESK.

Answer faster. Follow up longer. Book more work. Small Ball builds practical AI Employees around the way your business already runs.

Built for real businesses. Your voice, your rules and a human handoff whenever it matters.

ERIN · LIVE9:41
Hi! I’m Erin with Small Ball. How can I help today?
Do you build follow-up systems for contractors?
Absolutely. We can respond to new leads, answer common questions and help qualified prospects book the next step. Want to see how it would work for your business?
✓ Instant reply✓ Human handoff
LEAD SAVEDWhile you stayed on the job.

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

AI EMPLOYEES FOR SMALL BUSINESS

YOUR NEXT GREAT HIRE
DOESN’T NEED A DESK.

Answer faster. Follow up longer. Book more work. Small Ball builds practical AI Employees around the way your business already runs.

Built for real businesses. Your voice, your rules and a human handoff whenever it matters.

ERIN · LIVE9:41
Hi! I’m Erin with Small Ball. How can I help today?
Do you build follow-up systems for contractors?
Absolutely. We can respond to new leads, answer common questions and help qualified prospects book the next step. Want to see how it would work for your business?
✓ Instant reply✓ Human handoff
LEAD SAVEDWhile you stayed on the job.

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

AI EMPLOYEES FOR SMALL BUSINESS

YOUR NEXT GREAT HIRE
DOESN’T NEED A DESK.

Answer faster. Follow up longer. Book more work. Small Ball builds practical AI Employees around the way your business already runs.

Built for real businesses. Your voice, your rules and a human handoff whenever it matters.

ERIN · LIVE9:41
Hi! I’m Erin with Small Ball. How can I help today?
Do you build follow-up systems for contractors?
Absolutely. We can respond to new leads, answer common questions and help qualified prospects book the next step. Want to see how it would work for your business?
✓ Instant reply✓ Human handoff
LEAD SAVEDWhile you stayed on the job.

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

AI EMPLOYEES FOR SMALL BUSINESS

YOUR NEXT GREAT HIRE
DOESN’T NEED A DESK.

Answer faster. Follow up longer. Book more work. Small Ball builds practical AI Employees around the way your business already runs.

Built for real businesses. Your voice, your rules and a human handoff whenever it matters.

ERIN · LIVE9:41
Hi! I’m Erin with Small Ball. How can I help today?
Do you build follow-up systems for contractors?
Absolutely. We can respond to new leads, answer common questions and help qualified prospects book the next step. Want to see how it would work for your business?
✓ Instant reply✓ Human handoff
LEAD SAVEDWhile you stayed on the job.

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

AI EMPLOYEES FOR SMALL BUSINESS

YOUR NEXT GREAT HIRE
DOESN’T NEED A DESK.

Answer faster. Follow up longer. Book more work. Small Ball builds practical AI Employees around the way your business already runs.

TRY THE TEAM

Built for real businesses. Your voice, your rules and a human handoff whenever it matters.

ERIN · LIVE9:41
Hi! I’m Erin with Small Ball. How can I help today?
Do you build follow-up systems for contractors?
Absolutely. We can respond to new leads, answer common questions and help qualified prospects book the next step. Want to see how it would work for your business?
✓ Instant reply✓ Human handoff
LEAD SAVEDWhile you stayed on the job.

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

AI EMPLOYEES FOR SMALL BUSINESS

YOUR NEXT GREAT HIRE
DOESN’T NEED A DESK.

Answer faster. Follow up longer. Book more work. Small Ball builds practical AI Employees around the way your business already runs.

TRY THE TEAM

Built for real businesses. Your voice, your rules and a human handoff whenever it matters.

ERIN · LIVE9:41
Hi! I’m Erin with Small Ball. How can I help today?
Do you build follow-up systems for contractors?
Absolutely. We can respond to new leads, answer common questions and help qualified prospects book the next step. Want to see how it would work for your business?
✓ Instant reply✓ Human handoff
LEAD SAVEDWhile you stayed on the job.

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

AI EMPLOYEES FOR SMALL BUSINESS

YOUR NEXT GREAT HIRE
DOESN’T NEED A DESK.

Answer faster. Follow up longer. Book more work. Small Ball builds practical AI Employees around the way your business already runs.

TRY THE TEAM

Built for real businesses. Your voice, your rules and a human handoff whenever it matters.

ERIN · LIVE9:41
Hi! I’m Erin with Small Ball. How can I help today?
Do you build follow-up systems for contractors?
Absolutely. We can respond to new leads, answer common questions and help qualified prospects book the next step. Want to see how it would work for your business?
✓ Instant reply✓ Human handoff
LEAD SAVEDWhile you stayed on the job.

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

AI EMPLOYEES FOR SMALL BUSINESS

YOUR NEXT GREAT HIRE
DOESN’T NEED A DESK.

Answer faster. Follow up longer. Book more work. Small Ball builds practical AI Employees around the way your business already runs.

TRY THE TEAM

Built for real businesses. Your voice, your rules and a human handoff whenever it matters.

ERIN · LIVE9:41
Hi! I’m Erin with Small Ball. How can I help today?
Do you build follow-up systems for contractors?
Absolutely. We can respond to new leads, answer common questions and help qualified prospects book the next step. Want to see how it would work for your business?
✓ Instant reply✓ Human handoff
LEAD SAVEDWhile you stayed on the job.

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

AI EMPLOYEES FOR SMALL BUSINESS

YOUR NEXT GREAT HIRE
DOESN’T NEED A DESK.

Answer faster. Follow up longer. Book more work. Small Ball builds practical AI Employees around the way your business already runs.

TRY THE TEAM

Built for real businesses. Your voice, your rules and a human handoff whenever it matters.

ERIN · LIVE9:41
Hi! I’m Erin with Small Ball. How can I help today?
Do you build follow-up systems for contractors?
Absolutely. We can respond to new leads, answer common questions and help qualified prospects book the next step. Want to see how it would work for your business?
✓ Instant reply✓ Human handoff
LEAD SAVEDWhile you stayed on the job.

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

AI EMPLOYEES FOR SMALL BUSINESS

YOUR NEXT GREAT HIRE
DOESN’T NEED A DESK.

Answer faster. Follow up longer. Book more work. Small Ball builds practical AI Employees around the way your business already runs.

TRY THE TEAM

Built for real businesses. Your voice, your rules and a human handoff whenever it matters.

ERIN · LIVE9:41
Hi! I’m Erin with Small Ball. How can I help today?
Do you build follow-up systems for contractors?
Absolutely. We can respond to new leads, answer common questions and help qualified prospects book the next step. Want to see how it would work for your business?
✓ Instant reply✓ Human handoff
LEAD SAVEDWhile you stayed on the job.

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

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BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

BUSY IS GOOD. TOO BUSY TO FOLLOW UP IS EXPENSIVE.

DO THE WORK. WIN THE NEXT JOB.
YOU SHOULDN’T HAVE TO PICK ONE.

When you’re on a job, behind the counter or taking care of the customer in front of you, calls still come in. Leads still need answers. Estimates still need follow-up.

Your AI Employee keeps those conversations moving while you keep doing the work that pays the bills.

CHOOSE THE JOB. TRY THE TEAM.

PUT AN AI EMPLOYEE TO WORK.

No canned presentation. Pick a job below and experience what your future teammate can do.

AI RECEPTIONIST

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff

LEAD RESPONSE REP

Reaches new prospects while their interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up

APPOINTMENT SETTER

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support

CUSTOMER CARE ASSISTANT

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules

REVIEW COORDINATOR

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows

REACTIVATION REP

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

FROM IDEA TO EMPLOYEE

WE BUILD IT. YOU STAY IN CONTROL.

No black box. No generic bot dumped in your lap.

01

FIND THE LEAK

We map where calls, leads, time or follow-up are slipping through the cracks.

02

TRAIN THE ROLE

We teach it your services, policies, voice and real customer questions.

03

CONNECT THE TOOLS

CRM, calendar, email, text and pipeline work together as one practical system.

04

LAUNCH & IMPROVE

We test the experience, monitor results and refine the system with you.

AUTOMATION WITH A HUMAN PULSE

YOUR BUSINESS STAYS PERSONAL.

AI handles the repetition. Your people handle the relationships, judgment and moments that matter.

  • 24/7Responsive coverage without adding a night shift
  • Your voiceCustom answers—not one-size-fits-all scripts
  • Human handoffClear escalation when a person should step in

BUILT AROUND YOUR BUSINESS

WHAT CAN WE BUILD FOR YOU?

Show us what keeps getting missed, delayed or pushed to tomorrow. We’ll build an AI Employee around the way your business actually works.

BUILD MY AI EMPLOYEE →

LIVE DEMO

TRY AN AI EMPLOYEE

Built for busy small-business owners

Meet the team that never clocks out

Small Ball AI Employees answer, qualify, book, follow up and keep customers moving—using your voice, your rules and the systems you already depend on.

Choose the jobs, not the jargon

AI Employees that do real work

Start with the biggest bottleneck in your day. We design the conversation, connect the tools and build the handoff so nothing important gets lost.

☎️

AI Receptionist

Answers common questions and handles first-touch conversations around the clock.

  • Instant responses
  • Business-specific answers
  • Smart human handoff
⚡

Lead Response Rep

Reaches new prospects while interest is high instead of letting forms sit overnight.

  • Missed-call text back
  • Lead qualification
  • Automated follow-up
📅

Appointment Setter

Moves qualified prospects from questions to a booked time without calendar ping-pong.

  • Live availability
  • Booking reminders
  • Reschedule support
💬

Customer Care Assistant

Keeps routine service questions from interrupting the work only your team can do.

  • Status and FAQ replies
  • Inbox organization
  • Escalation rules
⭐

Review Coordinator

Follows up after the job and helps happy customers share their experience.

  • Timed review requests
  • Feedback routing
  • Reputation workflows
🔁

Reactivation Rep

Turns the contacts already in your database into conversations and opportunities.

  • Past-customer outreach
  • Seasonal campaigns
  • Warm lead revival

From idea to employee

We build it. You stay in control.

No black box and no generic bot dumped in your lap.

Find the leak

We map where leads, time or follow-up are slipping through the cracks.

Train the role

We build from your services, policies, voice and real customer questions.

Connect the tools

CRM, calendar, email, text and pipeline work as one practical system.

Launch & improve

We test the experience, monitor results and refine the system with you.

Automation with a human pulse

Your business stays personal

AI handles the repetition. Your people handle the relationships, judgment and moments that matter. Every system includes clear guardrails and a path to a real person.

Let's Design Your AI Employee →
24/7Response coverage without adding a night shift
Your voiceCustom answers—not one-size-fits-all scripts
Human handoffClear escalation when a person should step in
AI supports your team; it does not replace professional judgment or emergency services.

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